Submit your request
Use the form on this page or email support@nurseapt.com from the email address associated with your NurseApt account. Use the subject “Account deletion request.”
NurseApt™EXAM PREPNurtureTech Privacy choice
Account and data deletion.
You may request deletion of your NurseApt account and the personal data associated with it without reinstalling or reopening the app.
PUBLIC REQUEST PROCESS · UPDATED AUGUST 3, 2026Two ways to initiate deletion
Use this public page to prepare an email request without opening the app. In the release version of NurseApt, the deletion option is also located under More → Settings → Delete Account. Both methods initiate deletion of the NurseApt account and associated personal app data; temporary deactivation is not used as a substitute for deletion.
Verify account ownership
To protect your account, we may send a confirmation message to the account email address or request limited information needed to verify ownership. We will never ask for your password or complete payment-card information.
Deletion is processed
After verification, we will confirm the scope of the request and provide an expected completion timeframe. When processing is complete, we will send confirmation to the verified email address.
Access ends
Account deletion is intended to be permanent. Saved progress and other deleted account information may not be recoverable. Deleting the NurseApt account does not automatically cancel an app-store subscription; subscriptions must also be managed through Apple or Google.
What to expect
Data covered by a deletion request.
- NurseApt account profile and authentication record
- Saved practice progress and performance history
- Bookmarks and account-linked learning preferences
- Other personal data linked to the verified account
- Limited records required for legal, fraud-prevention, security, accounting, or dispute-resolution purposes
- App-store transaction records controlled by Apple or Google
- Aggregated or de-identified information that no longer identifies the user
Any retained information will be limited to what is reasonably necessary for the legal, accounting, fraud-prevention, security, or dispute-resolution purpose that requires it and kept only for the period required for that purpose. Retained information will not be used to continue the deleted NurseApt account.
NEED HELP?
Contact NurseApt support.
For questions about deletion, privacy, or access to your account, email support@nurseapt.com. For other privacy and legal information, visit our Legal page.